On Time – Or On Us

Elite pledges to provide unrivaled responsiveness, producing a final product that meets or exceeds your objectives every time – and we strive for 100% adherence to production standards and 100% acceptable product first-pass yield.

All work will be delivered satisfactorily and on time. We feel so strongly about this guarantee that we’ll put it in writing.

Elite Airline Services Holdings, LLC, its affiliates and sub-contractors will meet our airline customers’ high standards day after day AND we will consistently deliver on time.

If you are not 100% satisfied with the quality of our service, simply return re-work for full credit.

Commitment to Regulatory Compliance

As an airline services organization, compliance with industry and government regulations is our responsibility and our privilege. Elite considers the business of safety and security to be of the utmost importance, and we adhere to the letter of the law. Each location delivers exceptional service, and many offer services seven days a week, 24 hours a day – including holidays. We believe that technology does not replace accountability. Our stringent quality standards require careful, frequent, hand-inspection of each service item.